HelpDesk Mobile3.0
Publisher Description
bigWebApps HelpDesk offers a web based help desk, asset management and time and billing solution to organizations who need a complete solution in managing their customer support.
Brought to you by popular demand, HelpDesk for iPhone now allows you to provide awesome customer support away from your desk while you are in the field. The iPhone application is an extension of the online version allowing you flexibility to create new tickets, assign time, and close out tickets all in real time. It s a little bit of support love in your pocket.
Features:
Access and respond to all of your open tickets
Create new tickets or close out existing issues
Reassign tickets to other technicians
Record support time and assign a task type
Review and pick up tickets listed in any of your unassigned queues
Requires iOS 8.2 or later. Compatible with iPhone, iPad, and iPod touch.
About HelpDesk Mobile
The company that develops HelpDesk Mobile is bigWebApps, Inc.. The latest version released by its developer is 3.0.
To install HelpDesk Mobile on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2012-09-18 and was downloaded 7 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the HelpDesk Mobile as malware if the download link is broken.
How to install HelpDesk Mobile on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the HelpDesk Mobile is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After HelpDesk Mobile is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
